News
Dec 2023
Holiday Office Hours
The CEHL offices will be closed from Tuesday, 19 December 2023 at 5pm, and will re-open at 9am, Tuesday 2 January 2024.
If you have an emergency call 000 for Fire, Ambulance + Police or 132 500 for State Emergency Service for flood or storm damage. For any other instances, follow the instruction below:
CERC co-op members, please contact your co-op Maintenance Director for urgent repairs. CERC co-op directors have been provided with instructions on what to do in the event of emergency repairs or insurance works.
CMC co-op members and CEHL renters who require an URGENT repair to their home please contact the usual after-hours maintenance service on 0417 102 414.
What is an URGENT repair?
- A failure or breakdown of electricity, gas or water supply
- Burst water service
- Blocked or broken toilet system
- Serious roof leak
- Gas leak
- Dangerous electrical fault
- Flooding or serious flood damage
- Serious storm or fire damage
- A failure or breakdown of an essential service or appliance
- Any appliance, fitting or fixture which is not working properly and causes a large amount of water to be wasted
- Any fault or damage that makes the premises unsafe
- A serious fault in a lift or staircase
- A pest infestation
- The presence of mould or damp caused by or related to the building structure
- A failure to comply with one of the rental minimum standards
- A failure or breakdown of safety device, including a smoke alarm, residual current device, fire sprinkler system, emergency lighting or pool fences.