Project Overview

The 4 April - 16 May policy consultation round has now closed!

This round we sought feedback on the Relocation Assitance Guide.

Relocation Assistance Guide (Click Here for the Document)

This guide has been developed following the Program Response to Relocation Program Policy. We acknowledge that moving house can be a challenging process, and the purpose of this guide is to provide information to relocating tenants about:

  • What CEHL will and will not do during the relocation process?
  • How you can get assistance from the Program with your relocation?
  • Where else you can go for relocation assistance?

We strongly value and need feedback from co-ops. Therefore, we encourage you to read and discuss the guide at your next co-op meeting. The draft guide is available on the CEHL website, under the Have Your Say Menu, Quarterly Policy Consultation tab. While the views and feedback of individual co-op members are also valued, the Consultation seeks co-op approved feedback as a priority.

This consultation closed on Thursday 16 May 2019. Collated feedback will now be provided to the Policy Advisory Committee (PAC) for its consideration.



Given the significance of Program development to decision-making within the Program, it is vital that the views and opinions of co-ops are reflected in its development. As part of the quarterly consultation cycle, co-ops are given six weeks to consider and provide feedback on the draft policies via the online survey.

Important message: we acknowledge that the Relocation Assistance Guide was not identified at the March Regional Forums as being part of this policy consultation round. The Program policies and procedures identified were:

  • Security of Tenure Program Policy: This has been delayed to give the Program more time to consider this important policy.
  • Privacy Procedure: The Program is seeking expert legal advice in order to give co-ops the best possible procedure.
  • Exemptions Procedure: This subject will be coming out as a Best Practice Guide to provide co-ops with information on how to apply for an exemption.

These items are still identified as being in need of development.

    About Program Policy

    Program Policy clearly outlines the rules that all co-ops must abide by as members of the Program. Program Policy reflects the regulatory environment in which the Program operates and, together with the Program Principles, provides the framework for all decision-making within the Program.

    For further information on Program Policy please see the Program Policy FAQ.

    The Policy Advisory Committee (PAC) is responsible for recommending Program Policy to the CEHL Board for its approval. More information on PAC can be found later on this page.

    As they are approved, Program Policies will continue to update and replace what is contained in the Program Directives or other Program Documents. Each Co-op is responsible for implementing program policy and has autonomy to determine their own implementation process. PAC will develop Procedures and Best Practice Advice which Co-ops may wish to use to support the implementation of Program Policy