If you need advice before 4 January 2021 call: 0466 531 776
Please leave a detailed message with:
- Your name
- Your co-op
- Your role in your co-op
- Your number
- A second contact number or email address
- Details about the extraordinary situation
- What has happened
- When did it happen (time and date)
- The name of the tenant involved
- The address of the property concerned
- Details of any 3 rd parties involved including the police, insurance company, SES, etc.
- What help you need
Messages on the call-back service will be checked twice daily on
- Wednesday 23 December
- Wednesday 30 December
| If you have an emergency call:
000 for Fire - Ambulance - Police
132 500 for State Emergency Service
flood or storm damage
Call for URGENT REPAIRS only: 0417 102 414
What is an URGENT repair:
- A failure or breakdown of electricity, gas or water supply
- Burst water service
- Blocked or broken toilet system
- Serious roof leak
- Gas leak
- Dangerous electrical fault
- Flooding or serious flood damage
- Serious storm or fire damage
- A failure or breakdown of an essential service or appliance
- Any appliance, fitting or fixture which is not working properly and causes a large amount of water to be wasted
- Any fault or damage that makes the premises unsafe
- A serious fault in a lift or staircase
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