Dec 2020

Holiday Office Hours

The CEHL offices will be closed from Friday 21 December 2020 and will reopen (working remotely) on Monday 4 January 2021

RGENT call-back service for co-ops needing extraordinary tenancy or property issues

URGENT Repair service for CMC or VicWide tenants

If you need advice before 4 January 2021 call: 

0466 531 776

Please leave a detailed message with:

  • Your name
  • Your co-op
  • Your role in your co-op
  • Your number
  • A second contact number or email address
  • Details about the extraordinary situation
  • What has happened
  • When did it happen (time and date)
  • The name of the tenant involved
  • The address of the property concerned
  • Details of any 3 rd parties involved including the police, insurance company, SES, etc.
  • What help you need

Messages on the call-back service will be checked twice daily on

  • Wednesday 23 December
  • Wednesday 30 December
If you have an emergency call: 

000 for Fire - Ambulance - Police
132 500 for State Emergency Service

flood or storm damage

Call for URGENT REPAIRS only: 0417 102 414

What is an URGENT repair:

  • A failure or breakdown of electricity, gas or water supply
  • Burst water service
  • Blocked or broken toilet system
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of an essential service or appliance
  • Any appliance, fitting or fixture which is not working properly and causes a large amount of water to be wasted
  • Any fault or damage that makes the premises unsafe
  • A serious fault in a lift or staircase