Help during the pandemic
CEHL would like to reassure households in the Program, that any supplementary payments by Services Australia (Centrelink) in response to coronavirus will NOT be assessed as income for rent purposes.
Households are not required to request a rent re-assessment if you receive any government supplementary payments.
See Services Australia website for more details about Getting help during coronavirus (COVID19)
Please note, if your income increases or decreases by $50+ per week or your household composition has changed please submit a Change of Circumstance Household Information Form to have an immediate rent reassessment.
Need more help?
Contact the Finance Team FinServ@cehl.com.au or call 1800 353 669 to leave a message and a member from the team will return your call.
If you need support during this time, contact CEHL referral to support service that can help with a range of services, call 0400 409 655 or CEHLReferrals@launchhousing.org.au